RETURN POLICY

Last updated March 06, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Genvantage LLC
Attn: Returns
15922 Eldorado Pkwy  
Suite 500 #1750  
Frisco, TX 75035  
United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

EXCEPTIONS    

The following items cannot be returned or exchanged:
 
     ●     Personalized or customized items   

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     Exceptions can be considered. Please send email to contactmcnow@gmail.com   

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
contactmcnow@gmail.com 
This return policy was created using Termly’s Return and Refund Policy Generator.